House rules

Welcome to Kiwi Apartments!

We hope you have a delightful stay in our comfortable accommodations. To ensure a pleasant experience for everyone, please familiarise yourself with our house rules:

  •  Check-in/Check-out: Check-in is at 3:00 PM, and check-out is by 10:00 AM. Early check-in or late check-out may be available upon request.
  • Quiet Hours: Please respect quiet hours from 10:00 PM to 7:00 AM to ensure a peaceful environment for all guests.
  • No Parties or Events: Our apartments are in residential areas; therefore, parties and large gatherings are not permitted.
  • Smoking Policy: Smoking is strictly prohibited inside the acommodation. Designated smoking areas are provided outside; please dispose of cigarette butts responsibly.
  • Pet Policy: Pets are not allowed unless authorised in advanced and are subject to an additional fee. Please check with us in advance if you plan to bring a pet.
  • Lost Keys or Access Cards: There is a fee for lost keys or access cards. Please report any lost items immediately.
  • Damages and Breakages: Guests are responsible for any damages or breakages during their stay. Please report incidents promptly.
  • Respect for Neighbours: Be considerate of our neighbours by keeping noise levels down, especially in shared spaces and common areas.
  • Security Measures: Ensure doors and windows are securely locked when leaving the apartment. Report any suspicious activity to management.
  • Guest Limit: The number of guests staying must not exceed the maximum specified in your booking unless prior arrangements have been made.
  • Environmental Responsibility: Help us conserve energy by turning off lights, heating, and appliances when not in use.
  • Appliance Use: Use appliances and amenities as intended. If you're unsure about something, feel free to ask for clarification.
  • Rubbish Disposal: Dispose of rubbish in the designated bins provided. Recycling bins are available; please separate recyclables.
  • Emergency Procedures: Familiarise yourself with emergency exits and procedures. In case of an emergency, contact emergency services immediately.
  • Feedback: We value your feedback! If you encounter any issues during your stay, please notify us promptly so we can address them.


Thank you for choosing Kiwi Apartments. We appreciate your cooperation in following these house rules to ensure a pleasant experience for all guests. Enjoy your stay!